Ofwat proposals to fine Thames Water

Ofwat notice (87 pages, PDF) proposing to fine Thames Water £11.1 million for inaccurate regulatory reporting. This relates to the information about "DG indicators" (which capture aspects of customer service performance) in Tables 2, 3, 3a, 4, and 5 of the 2005 June return. Ofwat also proposed (77 pages, PDF) to fine Thames Water a further £1.4 million for the customer service failures themselves, and for failures to make some GSS compensation payments to customers. Representations by Monday 29 October 2007.

For further information or advice please contact Franck Latrémolière.

Filed under Ofwat, Water.

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