Electricity and gas access disputes under EC directives

Ofgem draft guidelines (PDF scan, 7 pages) on procedures for the determination of disputes under Council Directives 2003/54/EC and 2003/55/EC. The document emphasises that existing UK procedures including direct complaints to network operators, Ofgem's consultation processes, licensing arrangements and the Competition Act 1998 must have been exhausted before Ofgem will consider complaints under the directives.

For further information or advice please contact Franck Latrémolière.

Filed under Electricity, Ofgem.

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